Shipping policy

Shipping and delivery

Delivery times:

Ordered on weekdays before 15:00 is delivered within 2 to 4 working days. Do you order over the weekend? Then we will ship the package on Monday and you will receive it end of the week.

Shipping costs:
We currently ship to the following countries: Netherlands, Germany, France, United Kingdom, Spain, Belgium and Austria.

Shipping costs:

• Netherlands: Free shipping (no minimum order amount)

• Germany, France, United Kingdom, Spain, Belgium and Austria: €6.95

Other countries: free shipping on orders from €100.

Undeliverable items
Should an item not be available, we will inform you by email. In that case, we will send you another product or refund the amount paid within 14 working days.

Returns
You can return your order within 30 days. Return shipping costs are paid by the customer, in all countries. Please see our refund policy for how to return.

Sold out
An item may be temporarily sold out. In most cases it will come back. Email info@eleganci.nl with the name and colour of the item, and we will let you know.